Store Policies

Once we receive your order we will ship your order 1-3 business days free via UPS Ground or USPS Priority Mail. We ship Monday-Wednesday and offer free shipping on the 1st order. Any additional orders will be charged the shipping amount separately. We will email you an invoice for the shipping amount. All orders will have an additional $5 handling fee.

Our business hours are Monday-Thursday 9:00am-3:00pm (PST) We are located in the state of Washington.

PLEASE read the How to Grow Packet carefully. If the rhizomes are going to a region where they can’t be planted yet because of the weather plant them in pots for a couple of weeks and then transplant them outside as soon as possible. We will do everything possible to help you with questions you may have. 

Please note that rhizomes are not guaranteed. Once the rhizomes are sold, boxed, and shipped we can’t insure that proper care and planting will be followed.


©2018 RNV Enterprises. All rights reserved. Store Policies